Are you passionate about building strong relationships and helping customers succeed? At Youwe, we're looking for an Account Manager who thrives on collaboration, strategic thinking, and delivering exceptional value to our clients.
The Opportunity
In this role, you’ll nurture long-term customer relationships, oversee contract agreements, and ensure a high level of customer satisfaction. You’ll apply your account management expertise to identify new opportunities, analyze performance, and support the growth of your accounts in alignment with sales and revenue goals.
What You'll Do
- Build and maintain trusted relationships with key stakeholders across your accounts.
- Monitor contract agreements and ensure smooth execution of all deliverables.
- Analyze account performance and identify opportunities for improvement.
- Collaborate with internal teams to develop tailored solutions for clients.
- Contribute to achieving sales and revenue targets through strategic account development.
What We're Looking For
- 2–5 years of experience in account management; e-commerce and/or agency experience is preferred.
- A proactive, independent professional with strong account management capabilities.
- Someone who brings structure and clarity to complex challenges.
- A team player who shares knowledge and supports colleagues.
- A strategic thinker who continually looks for ways to improve processes and outcomes.
- Up-to-date expertise in customer success and digital solutions.
- Fluency in both Dutch and English.
Please note: Dutch fluency is mandatory.
What you get
Dream big, start small, grow smart! We believe in people who think about how great they want to be, not how great they are. And for you to become what you want to be, we are committed to your personal and career development. We are proud to be ‘Great Place to Work’ certified and are continuously looking to improve your employee experience.
Your Benefits:
Life at Youwe
Your home base is our diverse, international team of driven, fun and like-minded specialists. People you can talk to and bounce ideas off. And if you think we can do better, let us know! At Youwe, you’re not on your own. You’ll get all the support you need and we’ll help you get started in no time. Our team is growing rapidly, offering you plenty of opportunities to evolve and grow your career!
"My workdays are never the same. I work with a fantastic team, very varied clients, and international projects. I love the pace that the eCom environment brings and the fact that I get to learn the business and challenges of our clients. Together we are thriving to continuously grow and accelerate – it brings a lot of energy and after several years I still learn!"
MARGIT STOKKEL, SENIOR PROJECT MANAGER
Who you’ll work with
Meet some of your new team members
What We Offer
- A dynamic, international work environment at our Rotterdam office.
- A culture that values personal and professional growth — Youwe is proud to be a Great Place to Work.
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Supportive and creative colleagues who collaborate on exciting digital projects, from e-commerce to data integration.
We are Youwe
Working with the world’s leading technology partners, we are the digital agency for ambitious businesses looking to accelerate growth. With nine offices across the globe and 300+ developers, consultants, designers, digital marketers and strategists, we are best in class. Stimulated by our inclusive culture, in which curiosity and emotional intelligence help us be upfront and authentic, we are confident problem solvers. Leveraging technology, data and creativity, we stay ahead and go beyond to deliver exceptional, personalized customer experiences at scale!
