The Content Manager (CM) holds ultimate responsibility for the content of assigned product lines, with a primary focus on the quality of online products.

This includes the delivery and development of content, managing authors and vendors, ensuring that manuscripts meet KLI’s editorial quality standards, and are delivered on time. The CM serves as the principal in-house contact for the same products for both authors/vendors and other departments.

Responsibilities:

Content/Product Development

• Develop and maintain high-quality content, ensuring it is up-to-date and relevant.

• Collaborate with Product Managers, designers, and developers to enhance content presentation and functionality.

• Monitor the online integrity of research services, ensuring all departments involved meet the established success criteria.

• Track competitor and market trends in both subject matter and technology to keep content competitive and relevant.

• Initiate and implement ideas for product enhancements.

Author/Editor/Publishing Vendor Management

• Identify, contract, and maintain relationships with new authors.

• Instruct and onboard authors on editorial and content quality standards, publishing schedules, and editorial tools.

• Ensure authors submit their content and corrections of proofs on time and as agreed.

• Ensure all contractual obligations are met by both KLI and authors for the assigned product line.

Budget/Publishing Calendar Management

• Develop and manage the annual budget for the publishing calendar and editorial fees.

• Oversee and manage invoices against the budget.

• Prepare and submit content to Production according to schedule, ensuring it meets the agreed editorial quality standards.

• Update and maintain administrative systems (e.g., PubFlow).

In-House Product Line Communication and GTM Support

• Support Marketing by reviewing promotional copy for substantive accuracy.

• Assist Product Management in educating the Sales team on the assigned product line.

• Provide product line information to in-house staff.

• Draft and submit monthly reports to the Publishing Director.

Skills:

Education & Experience (Factual Qualifications)

• Law Degree or University Degree with at least five years of editorial experience in a specific practice area.

• Three years of experience in a law firm or a similar function.

• Fluent in English, preferably a native speaker; knowledge of at least two other foreign languages is preferred.

• Advanced PC knowledge; XML knowledge is preferred.

Competencies

• High accuracy and attention to detail.

• Process-driven.

• Strong communication skills.

• Persuasive and proactive.

• Team-oriented.

• Results-driven and delivery-focused.

• Proactive problem solver.

• Technologically savvy and interested.

• Customer-focused.

• Independent and self-motivated.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.