Job Description

As a Lead CX/UX Research Consultant, you will independently conduct advanced user research projects, delivering high-quality insights that drive product development. Your role will have a significant impact on the user experience, as you support team projects and ensure quality outcomes.

We are characterized by an entrepreneurial and informal but professional working atmosphere. You will be working in a dynamic and international organization where your personal development is encouraged and supported.

Responsibilities

• Lead and execute sophisticated user research studies independently.
• Provide strategic insights that shape product direction and development.
• Mentor and oversee the work of junior researchers.
• Integrate research findings into the product lifecycle systematically.
• Conduct longitudinal studies to track user experience over time.
• Collaborate closely with cross-functional teams to influence design decisions.
• Develop and refine tools and methodologies for user research.
• Advocate for user-centered design within the organization.
• Present research findings to senior leadership and stakeholders.
• Ensure research activities comply with ethical standards and guidelines.

Requirements

• Advanced Data Analysis: Expertise in analyzing complex research data.
• Longitudinal Research: Ability to conduct and manage long-term studies.
• Strategic Influence: Skills to influence product strategy through research insights.
• Ethical Research Practices: Knowledge of ethical standards in user research.
• Methodology Development: Proficiency in developing new research methodologies.
• Cross-Functional Collaboration: Skills to work closely with various teams.
• Research Leadership: Capability to lead and mentor a research team.
• Stakeholder Engagement: Ability to engage effectively with senior stakeholders.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.