Pension Plan and Communications Advisor
Shell
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Shell Pensioenbureau Nederland B.V. (SPN) is a wholly owned subsidiary of Shell Petroleum N.V. It provides pension fund management services and advice to Stichting Shell Pensioenfonds (SSPF) and Shell Nederland Pensioenfonds Stichting (SNPS). These are the pension funds for Shell employees in the Netherlands working under local employment terms and conditions and for Dutch expatriates, and where relevant Group companies.
What’s the role
SPN is the Manager (“Directeur”) of SSPF and SNPS and receives its direction from and is accountable to the respective Boards. Functionally it is part of the Group Treasury activity. It recovers its operating costs from SSPF and SNPS. SPN also provides advice to the employer (Shell Nederland).
New Dutch pension legislation requires Dutch pension funds to implement new legal requirements under the so called ‘Wet Toekomst Pensioenen (WTP)’ act by January 1st, 2028, latest. SPN is managing this transition through a project called ‘Pensioen Akkoord Shell’ (PAS) involving the SPN team and representatives of key service providers like Achmea Pension Services (APS), BlackRock JP Morgan, Achmea Investment Management (AIM) and other stakeholders (Shell Internal, Shell external including the Boards of both funds). This role plays a key role in the changes required in the processes and systems to accommodate the legislative changes.
What you’ll be doing
The prime objectives of the position in the Pension administration team (PPM) are to:
Support the Pension Plans Manager (PPM) in enabling the external service provider(s) to timely, effectively and efficiently execute the pensions schemes of SSPF and SNPS and ensure effective oversight of the external service provider(s). Leading to best class performance in strategic partnership.
Operate as the prime liaison officer between the external service provider(s) and Shell (HR/IT/Finance/Comms etc.) regarding SSPF and SNPS pension administration
Participate in project PAS and other pension projects to ensure pension plan administration requirements are implemented, meeting the new Pension Act and other relevant requirements.
Principal Accountabilities:
Ensure external service provider(s) efficiently, correctly and timely execute pension administration including communication activities in line with the agreed Service Level Agreements, through operational contract management.
Making sure the pension administration at any time reflects the correct and complete data to be able to pay approximately 20.000 pensions every month timely and correctly.
Ensuring pension administration day-to-day operational excellence
Monitor End to End HR Payroll interface process to ensure applicable HR (Payroll) data including premiums are timely, correctly and completely processed from Shell to external services providers.
Maintain a sound understanding of the Shell Nederland pension schemes and keep abreast of developments in relevant pension, fiscal, data privacy and other legislation, means and methods of communication
Provide quality, timely and insightful management information on the periodic Dashboards and other reporting to relevant stakeholders.
Assist Pension Plans Manager and Communications Manager in operating relevant controls in SSPF and SNPS Control Frameworks
Coordinate performance (self)assessment of SPN and applicable external service providers to drive continuous learning and improvement.
Deputize for the Pension Plans Manager
What you bring
In depth experience with Dutch pension administration processes and regulations.
Strong engagement and stakeholder management skills. Ability to liaise with and inspire trust and confidence in stakeholders (shell internal and external) at all levels with diverse backgrounds, judgement, clarity of thought.
Working closely together with SPN Subject Matter Experts, operating at the same level, and the ability to build a shared view is critically important to the role.
Experience in working on projects with multiple disciplines.
Strong operational excellence focus, sound knowledge of controls and risk management.
Accurate, reliable, able to cope with time constraints, outward looking, eager to learn.
Hands-on personality, “can do” attitude, well organised, high motivation and commitment, able to be supportive or challenging as the case requires, with tenacity if necessary.
Native language Dutch is essential given the nature of pensions; fluent in (business) English.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programmes.
Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in The Netherlands
Most Dutch people know us from the 570 retail stations where they can fill up, recharge and buy fresh sandwiches and coffee. But Shell is more than the stations. The company that started over 130 years ago grew into one of the world’s largest energy companies. And during that time, operations in the Netherlands have continued to expand.
For example, from Rotterdam, Shell coordinates the supply of lubricants for transport and agriculture, aviation fuel and raw materials. Shell Pernis produces the building blocks for healthcare disinfectants and muscle relaxants in Intensive Care. Amsterdam is home to one of our largest research centres in the world: the open Energy Transition Campus Amsterdam. From our campus in The Hague, we lead Shell’s global energy transition. Pernis is home to one of our main refineries and Moerdijk is home to our Dutch chemical plants.
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