Café Assistant

Serco

Serco

Posted on May 7, 2026

Cafe Assistant

Location: Cocks Moors Woods Leisure Centre, Birmingham, B14 6ER
Salary: £13.45 per hour plus excellent benefits
Schedule: Part time, 20 hours per week working a mixture of earlies, lates and weekends.

Here at Birmingham Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Café Assistant to join our team

Ready to impact a better future?

As a Cafe Assistant in our Leisure team, you’ll play a key role in creating a welcoming, safe and enjoyable experience for every customer who visits our café. From preparing food to serving customers with care and pride, your work helps create positive moments every day.

You’ll be part of a close‑knit team whose work touches lives in the community. By delivering great service, maintaining high standards, and supporting your colleagues, you’ll help create a space people enjoy returning to – and a workplace you can feel proud of.

What you’ll do as a Cafe Assistant

You’ll be entrusted to:

  • Deliver friendly, professional customer service at all times
  • Prepare, produce and serve food and beverages in line with brand, food safety and hygiene standards
  • Operate tills and handle cash accurately, following agreed procedures
  • Keep service, seating and kitchen areas clean, safe and well presented
  • Support colleagues across the café, including food preparation, pot wash and stock handling
  • Follow all health, safety and hygiene requirements and report any issues promptly

Does this sound like you?

You’ll be a great fit for this role if you have:

  • A customer‑focused mindset and a positive, can‑do attitude
  • Good communication skills and the ability to work well as part of a team
  • Pride in your personal appearance and attention to hygiene
  • The ability to stay calm and organised in a busy environment
  • A willingness to learn, support colleagues and take responsibility for your work

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Let’s impact a better future, together. Apply today.

#leisurejobs


Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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