Early Careers Intern
Home Based
Full Time, FTC (6 Weeks)
£12.71p/h

Here at Serco, we're looking for a curious, motivated and people-focused Early Careers Intern to help us build something that genuinely matters: a clearer, more accessible pathway into work for young people across the UK.

This is a hands-on placement where your perspective isn't just welcomed, it's the whole point. We need someone who can look at how we talk about early careers routes, work experience, apprenticeships and graduate programmes, and tell us honestly what works, what doesn't, and what a young person starting out would find useful.

Reporting to our Head of Apprenticeships, you'll work across People and Culture, talent and early careers teams to help map, simplify and strengthen how Serco brings young people into the organisation. The work you produce will feed directly into a live workforce strategy, with a real chance to shape how we support the next generation of Serco talent.

As part of this you’ll:

• Review Serco's existing early careers offer through a fresh, external lens, identifying where language, processes or routes create unnecessary confusion or barriers.
• Map end-to-end journeys across work experience, placements, apprenticeships and graduate routes, helping show how they connect rather than sit in silos.
• Help develop simple, practical tools for managers including guides, checklists and timelines that are human and easy to use rather than policy-heavy.
• Support the creation of clear, plain-English content that explains each early careers route and what it is actually for.
• Assist in drafting quality and safeguarding principles that promote consistency and positive early experiences across the organisation.
• Work with People colleagues and managers to test ideas, gather feedback and bring together a coherent, joined-up picture of early careers at Serco.

What you’ll need to do the role:

• A genuine interest in people, careers, social mobility, learning or workforce development.
• Strong written and verbal communication skills, with the ability to turn complex ideas into clear, usable outputs.
• Good organisational skills and the ability to manage your own workload and meet deadlines across a short placement.
• Confidence to ask questions, challenge assumptions and push back where something doesn't make sense.
• A practical mindset and a willingness to take feedback and adapt.
• No prior experience is required. Curiosity, motivation and a thoughtful approach are what matter most.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Flexible working
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A safe and supportive culture.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.