Allocations Administrator

HMP Fosse Way

Salary – £27,500.00 plus Serco benefits.

Hours - Full Time 40 hours per week – Monday to Friday

Administrating and supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP Fosse Way, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met / exceeded

Main Accountabilities

• Contribute towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison
• To provide administrative support for all areas of the Learning and Skills Department
• To always ensure that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.
• Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables.
• To ensure that all activities places are allocated
• To work as part of the team in an efficient and professional manner
• To communicate to all colleagues, throughout the prison in an appropriate and professional manner
• To understand all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager
• To demonstrate a positive attitude to change and show flexibility in the workplace.
• To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
• To administer all systems within the department
• Produce reports as requested
• To maintain accurate records of all actions taken
• Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date
• Daily filing and archiving of records when required
• To undertake other duties as directed by senior management.

Qualification

Essential:

• GCSE C in Maths and English

Desirable

• ECDL/IT qualifications

Experience:

• Excellent knowledge of Microsoft packages
• Good working knowledge of databases
• Demonstration of flexibility and the ability to work to deadlines and under pressure

Skills and Abilities:

• Able to form good working relationships
• Able to work independently and as part of a busy small team
• To solve issues at the earliest stage, presenting solutions to mangers when required
• To adhere to Data Protection at all times

What you need to do the role:

• Excellent IT, written and oral communication skills
• Excellent organisational skills and ability to manage workload
• Ability to work under pressure
• Able to reflect on own performance and to strive for continuous improvement
• To maintain professional relationships with colleagues from other areas
• To ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.

What we offer

• Pension up to – 6%.
• Employee Assistance Programme.
• Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships.
• A safe and supportive culture.
• Chance to contribute to innovation in public services.
• A company passionate about diversity and inclusion.

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries, please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&icareersUK@serco.com.