Permanent – Full Time
Band 3

Home Based with UK Travel | SC Clearance Required

We’re looking for an experienced People Partner – Change to join our UK & Europe HR team. This is a pivotal role supporting business growth, mobilisation and transformation activity across the organisation.

Working as part of our Growth & Change team, you’ll deliver expert HR support across bids, contract mobilisation, organisation design and large-scale change programmes. You’ll act as an internal consultant to senior leaders, helping shape people solutions that are commercially aligned, operationally effective and values led.

What you’ll be doing

• Leading and supporting HR change projects across business units
• Partnering with leaders on bids and mobilisation activity to shape effective people solutions
• Supporting TUPE transfers, restructures, workforce transitions and contract turnarounds
• Designing and implementing organisation design, culture and talent interventions

• Coaching and influencing leadership and contract teams to align outcomes to our values, established Serco operating procedures and relevant laws and regulations

• Developing implementation roadmaps, governance frameworks and risk mitigation plans
• Ensuring people solutions align to policy, regulation and best practice
• Working across the wider HR operating model to deliver integrated outcomes

What we’re looking for

Essential:

• Demonstrable experience leading HR change projects in complex, fast-paced environments
• Strong grounding in organisation design, talent development, culture and change management
• Experience supporting mobilisation, bids and business transformation activity
• Confident stakeholder management and influencing skills, including engaging at Director level and constructively challenging
• Experience working within unionised environments
• Ability to manage multiple workstreams and deliver at pace
• Eligible for or able to obtain SC clearance
  
  

Desirable:

• CIPD qualified (or working towards), or equivalent HR experience
• Full UK driving licence

About you

You are a credible and resilient HR professional who thrives in complex environments. You’re comfortable working across internal and external stakeholders, influencing outcomes, and bringing clarity to ambiguity. You combine strong commercial awareness with a people-first mindset and are passionate about delivering sustainable change.

Why join Serco

At Serco, we support essential public services across the UK & Europe. In this role, you’ll contribute to major growth and transformation programmes, working alongside senior leaders to shape people strategies that make a tangible difference to our colleagues and customers.

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.