Property Manager
Serco
Administration
Full Time
Home Based with regular UK Travel
Band 4 - Company Car and Corporate Benefits
At Serco, we deliver essential public services that make a real difference. We are now looking for a commercially focused Property Manager to join our central Property & Asset Management team, supporting a diverse commercial estate of approximately 350 properties across the UK.
This is an exciting opportunity for a RICS-qualified property professional who thrives in a fast-paced, multi-contract environment and enjoys balancing operational delivery with strategic property management.
The Role
Reporting to the Senior Property & Acquisitions Manager, you will play a key role in the day-to-day management of Serco’s commercial estate across UK & Europe.
You will act as the property lead for key contracts including HAAS, AFRS and AASC (commercial property only), ensuring our estate is professionally managed, financially robust and aligned to operational requirements.
Key Responsibilities
- Day-to-day management of Serco’s corporate property estate (circa 350 properties)
- Lead property interface for key contract commercial estate matters
- Negotiate rent reviews, lease renewals, and support acquisitions
- Manage service charges, rating consultants and sublet estate arrangements
- Provide specialist advice on leasing, occupancy, and commercial property matters
- Maintain and enhance the company’s property database and MI reporting
- Produce annual rental forecasts and support financial planning processes
- Manage dilapidations claims and service charge disputes
- Liaise with external consultants, surveyors and advisors to ensure best practice delivery
What You will Bring
We are looking for a confident and commercially astute property professional who understands how property strategy supports operational delivery.
Essential Experience & Skills
- RICS qualified (Associate or Chartered Member level)
- Experience in rent reviews, lease renewals, and acquisitions
- Experience managing dilapidations claims and service charge disputes
- Strong knowledge of UK commercial property law (including legislative variations, particularly Scotland)
- Strong financial acumen with experience producing and interpreting forecasts
- Advanced Microsoft Excel skills with strong analytical capability
- Experience managing property data, policies, and reporting
- Confident negotiator with strong commercial awareness
- Excellent 360-degree communication skills, able to influence stakeholders at all levels
You will also be highly organised, self-motivated and comfortable working independently within a home-based environment while maintaining strong collaboration across multiple business units.
Additional Requirements
- Full UK driving licence (essential)
What We Offer
- Company Car
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Ongoing CPD support (minimum 20 hours annually in line with RICS requirements
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A company passionate about diversity and inclusion.
If you are an experienced Property Manager looking for autonomy, variety, and the opportunity to manage a substantial UK portfolio, we would love to hear from you.
Apply today and help us deliver property excellence across Serco.
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

