Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in the Hague, Netherlands, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Section Head, Design and Implementation who will take on the following roles and responsibilities:

• Lead the implementation of solution architectures in specific business, infrastructure or functional areas;

• Plan and drive scoping, requirements definition and prioritisation activities for large, complex initiatives;

• Coordinate Subject Matter Expertise (SME) support for Design and Implementation (D&I) activities with relevant Resource Managers (RMs) (to ensure project has correct resourcing in line with priorities as dictated by the NCSC Portfolio Management Board (NPMB);

• Ensure project artefacts are developed in accordance with the Technical Lead; provide direction and guidance to Technical Leads of various projects;

• Responsible for the quality assurance of NCSC developed artefacts to ensure feasibility of solutions and enhanced understanding by stakeholders both with and without technical background;

• Provide necessary technical direction and guidance when it comes to content and coordination of projects across the NCSC and NCIA portfolio, in thorough consultation with the Solutions & Roadmaps team.

For a full list of duties, please review the job description on the NCIA career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• A Master’s degree at a nationally recognised/certified University in a related discipline and 5 years post-related experience, or a Bachelor’s degree with 8 years post related experience;

• 5 years of experience in leading teams developing or delivering services in the area of cyber security, complex and demanding technical environments and managing cyber security projects and/or service portfolios;

• Strong leadership and management skills;

• Recognised track record in dealing with stakeholders, understanding their needs, problems, and requests and proposing constructive ways ahead;

• Proactive attitude in seeking and maintaining trust from stakeholders;

• Resiliency to work in a fast paced, quickly changing environment;

• Proven ability to communicate effectively orally and in writing with good briefing skills;

• Fluency in English, both written and spoken.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;

• 5 year contract with competitive tax-free salary and household and children’s allowances;

• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;

• Excellent private health insurance scheme;

• Generous annual leave of 30 days plus official holidays;

• NATO Pension Scheme;

• Development programs such as professional training, wellbeing, and more.

To learn more about NCIA and our work, please visit our website.

The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCIA career site.