For more than 75 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCIA) is NATO’s technology and cyber hub. We are a team of 3000 civilian and military staff, working together to connect all corners of NATO and maintain its Edge from 30 locations across the Alliance.

We are a key partner in NATO's Digital Transformation, working hand in hand with industry to provide technical solutions and expertise, facilitating political consultations and decision-making, and enabling multi-domain operations.

Our experts provide secure static and deployable communications infrastructure, satellite communications and information technology services, connected the Alliance’s forces, and strengthening NATO’s defence and deterrence posture. Fulfilling NCIA’s missions is possible because of our greatest force, our people. In order to reinforce NATO’s edge, we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us ensure seamless connectivity among Allied partner nations.

About the Program

The NCIA internship is a 6-month program based at one of our key hubs in The Netherlands, Belgium or Portugal. Our internship opportunities start from either 1 March or 1 September with the start date being dependent on the timeline to secure the required security clearance to work within the NATO community. During an internship, you will join and support a diverse international team and simultaneously learn from our experts via on-the-job training, working independently on purposeful projects or initiatives during your tenure.

About the Internship

Internship duration: 6 months

Location: The Hague, Netherlands

The NATO Digital Workplace Centre (NDWC) is responsible for the Digital Workplace, covering operational NATO services, across all content classifications and security domains, for desktop computing, mail, instant messaging, video teleconference (VTC), content services platforms, telephony, printing and mobility services. NDWC responsibilities also cover the support of digital events, meetings and large-scale conferences for both the Agency and NATO stakeholders. NDWC also has the responsibility for driving the future roadmaps of these services across the NATO Enterprise to enable a NATO Digital Workplace through new services.

The NATO Digital Workplace Centre (NDWC) is responsible for the Digital Workplace, covering operational NATO services, across all content classifications and security domains, for desktop computing, mail, instant messaging, video teleconference (VTC), content services platforms, telephony, printing and mobility services. NDWC responsibilities also cover the support of digital events, meetings and large-scale conferences for both the Agency and NATO stakeholders. NDWC also has the responsibility for driving the future roadmaps of these services across the NATO Enterprise to enable a NATO Digital Workplace through new services.

Duties & Expectations

· Event Coordination: Oversee digital and hybrid events from planning to execution.

· Stakeholder Collaboration: Work with technical teams (AV, event producers, video editors) and cross-functional teams (communications, creative media, facilities).

· Event Technology Management: Identify and prepare digital event tools (e.g., Webex Events, MS Teams, Slido).

· Speaker & Content Coordination: Ensure speakers are briefed, content is prepared, and events run on schedule.

· Logistics & Administration: Manage registrations, stakeholder communication, recordings, and post-event analytics.

· Design & Multimedia Support: Utilize design tools (Adobe Creative Suite, Canva) to enhance event materials.

· Data Analysis & Reporting: Structure event analytics and provide insights for stakeholders.

· Onsite Event Support: Work at NCI Agency The Hague and other event locations as needed.

· Communication: Draft compelling event messages and materials for diverse audiences.

About you:

The valuable knowledge and experience that you bring to this role is:

Customer service support:

Receives and handles requests for service, following agreed procedures. Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records.

IT infrastructure:

Contributes, under supervision, to routine infrastructure operation. Gains understanding of infrastructure components and services by following the activities of experienced colleagues.

Methods and tools:

Provides support on the use of existing methods and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools.

Eligibility Criteria

To be eligible to apply for our internship program, you will need to meet the following criteria:

· You are a national of a NATO member country

· You are currently studying towards a university-level degree or have recently graduated in the past 12 months

· A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. Most of the work of the NCI Agency is conducted in the English language.

We also request that you please attach the following documents to your application form:

· Copy of the university degree you have completed and/or

· Proof of ongoing studies with the dates clearly mentioned if you are still studying

Application Process:

The application process for an internship at NCIA is:

Ø Apply via the NCIA Careers site by 23:59 CET 16^th March 2025

Ø If selected to progress to the first stage evaluation this will consist of a logic, numeracy and behavioral gamification exercises in addition to on-demand video questions aligned to the requirements of the internship

Ø Virtual interviews will take place in the month of April

Ø Tentative offer to be presented to successful candidates in early May

Compensation

Netherlands

You will be compensated at a fixed taxable rate of 1,424.59 EUR per month, based on 38 hours of work per week and for reasonable travel expenses to start on day 1 and to return to your home location once the internship is complete.

Thank you for your patience while we consider your application. To learn more about NCIA and our work, please visit our website.

NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCIA career site.