We are looking for a new team member: “Product Engineer (SOAR)” who will work in our Product Team.

Responsibilities:

- Customer Interactions - work with our customers on designing, deploying, configuring and integrating Client products in their environment and workflows. - Technical Support - Technical consulting to the customer throughout the product life cycle and be the primary point of contact to the customer for incident response , threat intelligence, threat hunting, security analysis related requirements and queries. - Product go live and deployment - Assist customers through an organized go-live process and deploy the Client solutions meeting customer requirements and delivery timeline. - Product Updates - Coordinate with Client's Engineering team on new product version upgrades and applying hotfixes/security patches. - Product integrations - Coordinate with customers on product integration requirements and help integrate with Client solutions. - Coordination and collaboration - Work with customer's Security Operations, Threat Intelligence, and Incident Response teams on developing and managing the needed orchestrations and automation workflows and playbooks. - Troubleshooting - Track issues and problems during deployment and throughout product life and ensure closure working with Customer Support teams.

Qualifications:

• 1-2 years of experience with Security Orchestration, Automation and Response (SOAR) products.
• 2-3 years of hands-on experience with security technologies such as EDR, SIEM, Firewalls, AV, and IDS/IPS.
• Experience with Incident Response, Threat Intelligence, and Security Orchestration and Automation Platforms.
• Bachelor degree in relevant engineering departments (Computer Engineering, Software Engineering, etc.) Master degree is a plus.
• Familiar with System administration in Windows, Linux/Unix, Windows Powershell, Ansible, SaltStack, Chef, or Puppet.
• Infrastructure Knowledge base covering Networking, Compute, Virtualization, Open stack, Storage, Load balancing, etc.
• Knowledge of networking and network protocols (TCP/UDP, DNS, HTTP/HTTPS, SSH, FTP, etc.)
• Experience with Application deployment and support.
• Hands-on experience working in a product integration environment. Knowledge of REST API best practices and usage is an advantage.
• Experience with log management platforms (Splunk, Elastic search/Logstash/Kibana - ELK / Elastic Stack)
• Strong knowledge of the industry and market trends.
• Creative and passionate about creating solutions to customer problems.
• Able to work efficiently with minimal supervision.
• Excellent verbal and written communication skills.
• Good command of English in understanding technical documentations.
• Working in an agile team.
• Analytical, team player, solution or result oriented.
• Living in Asian side of Istanbul is preferable.