Commercial Contracts Manager
Salary: HG18 up to £98,000 | €130,000
Job Type: UK - Full-Time, Permanent | Netherlands - Initial contract period of 12 months followed by an indefinite contract
Location: Cardiff, UK | The Hague, Netherlands
Hybrid working: 2 days in office
About the IB
The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.
About the job
The Commercial Contracts Manager will act as the primary liaison and key account lead for a flagship partner that is providing digital software for three key verticals of the IB. This role combines commercial negotiation excellence, technology acumen, and vendor relationship management to secure optimal commercial outcomes and ensure delivery excellence of assessment and education technology products and services.
The Commercial Contracts Manager will act as the primary liaison and key account lead for a flagship partner that is providing digital software for three key verticals of the IB. This role combines commercial negotiation excellence, technology acumen, and vendor relationship management to secure optimal commercial outcomes and ensure delivery excellence of assessment and education technology products and services.
10+ years of experience leading commercial negotiations and contract lifecycle management.
Strong understanding of digital software vendors, SaaS platforms and education technology solutions.
Experience negotiating complex pricing, IP rights, service levels and termination provisions.
Ability to translate technical requirements into commercial and contractual terms.
Knowledge of enterprise software delivery, release cycles and integration considerations.
Proven track record of identifying and mitigating commercial risk in high-value supplier relationships.
Excellent stakeholder management, communication and influencing skills.
UK Benefits
Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
10% employer pension contribution with a 3% employee contribution
Enhanced family friendly benefits
30 Days annual leave, plus public holidays
Life assurance 4x annual salary
Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week
Paid volunteering leave
Excellent continuous professional development
Netherlands Benefits
Flexible benefits allowance equivalent to 2.5% of Annual Salary to spend on benefits or as addition to salary
Flexible working (core hours are 10am-3.30pm), 40 hours per week
30 days annual leave
Bicycle scheme
IB Pension
Life insurance 2x annual salary
Transportation and work from home allowance
Health insurance allowance
Disability insurance
Excellent continuous professional development
Opportunity & Belonging
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.
Lead end-to-end commercial negotiations with digital assessment and software vendors.
Draft, review and finalise commercial contracts, MSAs, SLAs, NDAs and implementation agreements.
Identify and mitigate commercial risks while leading pricing and performance discussions.
Translate programme milestones into enforceable contractual deliverables and payment triggers.
Define acceptance criteria and release readiness gates for vendor deliverables.
Implement evidence-based milestone sign-off and payment mechanisms.
Secure IP protections, continuity safeguards and structured exit provisions.
Partner with Legal, Delivery and Information Security teams to embed risk and compliance requirements.
Maintain visibility of material contract risks and support governance forums with commercial insights.
