Lead HR Services (Leiden, ZH, NL, 2332 AA)

Heerema
Heerema

People & HR

Posted on Oct 5, 2026

Can you transform HR Services from a transactional function into a proactive, technology-driven service organization


Lead HR Services


At Heerema, we're looking for a Lead HR Services who will shape the future of our HR service delivery. Someone who can combine people leadership and operational excellence with a clear vision on process improvement, automation and innovation.

Your role in the story

As Lead HR Services, you are responsible for the HR Services and Training Planning teams and play a key role in the evolution of our HR organization.

You ensure reliable day-to-day service delivery while driving initiatives that simplify processes, improve employee experience and leverage technology and AI to create smarter ways of working. Together with HR Business Partners, Centers of Expertise, HRIS and IT, you translate operational insights into sustainable improvements and help move HR Services from reactive support to proactive service delivery.

What you will be working on

  • Leading the HR Services and Training Planning teams.
  • Shaping the HR Service Delivery strategy and roadmap.
  • Driving process optimization, digitalization and automation initiatives.
  • Exploring and implementing AI-enabled solutions.
  • Leading HR transformation projects from idea to implementation.
  • Collaborating across HR, HRIS and IT to deliver sustainable change.

Key ingredients for success

You are an experienced HR leader who combines operational excellence with a continuous improvement mindset. You know how to build and lead high-performing teams, but equally enjoy challenging existing ways of working and driving change. You easily switch between strategic thinking and hands-on execution and have a strong affinity with digital transformation, process optimization and AI-driven innovation. Most importantly, you see opportunities where others see recurring problems.

To be successful in this role, you bring:

  • HBO or university level education.
  • 8+ years of experience within HR, preferably in HR Operations or HR Services.
  • Experience leading teams and organizational change initiatives.
  • A strong track record in process improvement, digitalization and HR transformation.
  • Experience with HR technology and self-service solutions; SAP SuccessFactors is a plus.
  • Experience delivering transformation projects involving automation and/or AI.
  • Fluency in Dutch and English.

Here's why people love working with us:

  • Working on innovative and challenging projects.
  • Strong compensation and benefits package, including a bonus system.
  • Free access to our in-house gym, including fitness classes.
  • Activities to socialize with colleagues outside your team, such as our Friday-afternoon get together.
  • 30 days off to fully recharge.
  • A modern and easily accessible office in Leiden.

Is this your dream job? Put in your application now!

The application process consists of two interviews, an online assessment, and an employment offer.

For Fleet, the first interviews will be conducted via Teams; for other positions, we prefer interviews at our office in Leiden, although video interviews via Teams are also possible.


Are you ready to make the impossible possible?