Senior Support Lead - IT Operations (MY)

HCL Technologies
HCL Technologies

IT, Operations, Customer Service

Posted on Jun 29, 2026

Job Summary

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

  • Solving application incidents

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

  • Solving Batch job incidents

  • Provide end user support

  • Authorization management

  • Constructively escalate to other parties in case of data delivery issues

  • System monitoring

  • Ensures ongoing maintenance as well as updating of documentation and test data.

What we're looking for

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

Key Responsibilities

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

  • Solving application incidents

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

  • Solving Batch job incidents

  • Provide end user support

  • Authorization management

  • Constructively escalate to other parties in case of data delivery issues

  • System monitoring

  • Ensures ongoing maintenance as well as updating of documentation and test data.

What we're looking for

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

Skill Requirements

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

  • Solving application incidents

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

  • Solving Batch job incidents

  • Provide end user support

  • Authorization management

  • Constructively escalate to other parties in case of data delivery issues

  • System monitoring

  • Ensures ongoing maintenance as well as updating of documentation and test data.

What we're looking for

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

Other Requirements

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

  • Solving application incidents

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

  • Solving Batch job incidents

  • Provide end user support

  • Authorization management

  • Constructively escalate to other parties in case of data delivery issues

  • System monitoring

  • Ensures ongoing maintenance as well as updating of documentation and test data.

What we're looking for

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred