Engineer (Tools & Automation)
Job Summary
To develop and deliver codes for the work assigned in accordance with time| quality and cost standards.
Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards
Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks.\\\\r\\\\nIncident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis.\\\\r\\\\nTeam Leadership: Mentor engineers and manage global shift rotations for \\\\r\\\\n\\\\r\\\\n continuous monitoring.\\\\r\\\\nService Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards
Key Responsibilities
1. To develop the codes for the project as per work assignation.
2. To maintain the existing project and resolving the issues occurring in the existing project.
3. To work upon the new requests raised by the client and develop those features.
4. Documentation work.
Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards
Skill Requirements
Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards
Other Requirements
Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
