SeniorAdministrator - Ansible, Terraform, GITHub
HCL Technologies
Job Summary
Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.
Primary Skill: AWS and Azure Cloud Computing, Jenkins\\\\r\\\\nSecondary Skill: GCP and Alibaba, ITSM tool experience\\\\r\\\\nGood To Have: Related certifications
Key Responsibilities
Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.
Skill Requirements
Basic understanding of cloud computing concepts and services \r\n Experience with ticketing systema (preferred: Service Now)\r\n Excellent communication and problem-solving skills\r\n Willingness to work in a 24X7 support environment (rotational shifts)
Other Requirements
Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
