Track Lead (Support & Operations)

HCL Technologies

HCL Technologies

Operations, Customer Service

Posted on Jun 8, 2026
Job Description
Track Lead (Support & Operations)
Dublin, Leinster

Job Summary

Azure Cloud Scrum Master

Key Responsibilities

To facilitate delivery and complete the following activities in line with Azure Cloud Pilots as identified by Enterprise Architecture and the Cloud Services Team (CST). These deliverables are required under these pilots to enable some of the following Azure services: 1. Function Apps 2. Power Automate 3. Power Apps 4. Logic Apps 5. Service Bus 6. API Management 7. App Gateway 8. Backup and Recovery.

Skill Requirements

Scrum Master Project Management

Other Requirements

CBOI is expected to ensure that: 1. Lead and direct this team to achieve deliverables. 2. Shield the team from scope creep so that efforts are either not wasted, or wastage is to the minimum to the acceptable level. 3. Backlog is agreed in line with the team capacity and availability during the agreed period of this SR. 4. Assumes ownership of impediment resolution in the timely manner. Central Bank of Ireland - RESTRICTED Page 2 of 3 Request for Service (RFS) Approval Form Classification: Confidential 5. Actively and timely participation in the governance process. 6. Track and drive the resolution of issues tracked in the Raid log. 7. Foster and drive “Partner” culture.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Benefits

At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:

Industry-benchmarked compensation

Best-in-class healthcare benefits

Personal time off

Maternity and paternity benefits

Access to skills / higher education programs/resources

Discounts on products and services via Benefit Box

Participate in CSR programs and live life with a purpose

Opportunities to grow and advance your career

Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.