Development Lead - Advanced RPA
HCL Technologies
Job Summary
We are looking for a Senior AI Production Engineer with 5+ years of experience, who can build AI/ML models and manage the deployment, monitoring, and lifecycle of models in production. The role requires strong experience in LLMs, RAG architectures, observability principles, cloud platforms, automation, and MLOps practices to ensure scalable and reliable AI solutions.
Key Responsibilities
- Design and develop AI / Machine Learning models including LLM pipelines, RAG, Agent-based systems and Vector database integration.
- Understand and optimize latency across RAG and model calls.
- Deploy AI models into production using MLOps frameworks and CI/CD pipelines.
- Optimize models for scalability, reliability, and performance.
- Experience in incident response and troubleshooting for AI systems, including resolving slow RAG performance, poor retrieval quality, API rate-limit issues, vector store indexing failures, and agent infinite loops.
- Ability to diagnose and manage cost-related issues, including unexpected spend spikes caused by inefficient prompts, retries, or misconfigured AI workloads.
- Collaborate with Developers, DevOps, and application teams to build AI enabled systems.
Skill Requirements
- Strong understanding of modern LLM technologies, RAG patterns, and agent frameworks.
- Solid experience with Python.
- Experience with observability tools, traces, logs, metrics (OpenTelemetry preferred)
- Hands-on experience with FastAPI, Gunicorn containerised deployments
- Familiarity with LangChain, LlamaIndex, or similar AI orchestration frameworks
- Knowledge of vector databases (Pinecone, AWS Knowledgebase, Chroma, etc.)
- Experience with cloud platforms (AWS).
- Experience with CI/CD pipelines and MLOps practices.
- Handle OpenAI Outages (fallbacks to smaller models)
Other Requirements
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.

