Senior Test Lead
HCL Technologies
Software Engineering
Job Summary
We are looking for an experienced Salesforce QA Lead with strong expertise in Salesforce Financial Services Cloud (FSC) to lead quality assurance activities across Salesforce applications. The role will focus on ensuring high-quality delivery of Salesforce Sales Cloud, Service Cloud, and FSC-based solutions, with strong hands-on testing and leadership responsibilities.
Key Responsibilities
Experience
- 7+ years of experience in QA / Software Testing
- Minimum 3+ years in Salesforce QA / Test Lead role
- Strong hands-on experience in Salesforce FSC (Sales + Service Cloud)
Key Responsibilities
1. Test Strategy & Planning
- Define and implement end-to-end testing strategy for Salesforce applications
- Plan and manage:
- Functional testing
- Integration testing
- Regression testing
- UAT support
- Ensure quality coverage across FSC modules and Salesforce ecosystem
2. Salesforce FSC Testing
- Perform testing across:
- Financial Services Cloud (FSC)
- Sales Cloud & Service Cloud
- Validate:
- Customer data models
- Financial account structures
- Relationship modeling
- Workflows and automation
- Ensure proper testing of business processes aligned to financial services use cases
3. Hands-on QA Execution
- Design and execute:
- Test cases / test scenarios
- Test data preparation
- Perform:
- UI testing (Lightning components)
- API testing (integrations)
- Data validation testing
- Ensure testing coverage across customizations, integrations, and workflows
4. Defect Management & Quality Governance
- Lead defect tracking, triage, and root cause analysis
- Ensure timely defect resolution and quality sign-off
- Monitor quality metrics such as:
- Defect density
- Test coverage
- Execution status
5. Automation & CI/CD Enablement
- Drive test automation initiatives for Salesforce platforms
- Integrate testing into CI/CD pipelines (Jenkins / GitLab / DevOps)
- Collaborate with DevOps teams for continuous testing and deployment validation
6. Stakeholder & Team Management
- Lead and mentor QA teams
- Collaborate with:
- Developers
- Product Owners
- Business Analysts
- Ensure clarity on requirements, test coverage, and acceptance criteria
Skill Requirements
Required Skills (Mandatory)
- Strong experience in:
- Salesforce QA (Lightning, FSC, Sales & Service Cloud)
- Hands-on expertise in:
- Functional and integration testing
- Salesforce object model and workflows
- Strong knowledge of:
- Salesforce customization (flows, validation rules)
- End-to-end testing lifecycle
- Tool expertise:
- Jira, Test management tools
- Experience in:
- Agile/Scrum methodology
Preferred Skills (Good to Have)
- Automation skills:
- Selenium / Provar / Tosca
- API testing using:
- Postman / REST Assured
- Experience with:
- Salesforce DevOps / deployment tools (Copado, Gearset)
- Domain exposure:
- Insurance / Financial Services
Qualifications
- Bachelor’s degree in Computer Science / Engineering or equivalent
Key Competencies
- Strong leadership and team handling skills
- Excellent communication and stakeholder management
- Analytical mindset with strong problem-solving ability
- Ability to handle multi-system Salesforce programs
Other Requirements
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
