SeniorAdministrator - Mainframe SysOps & Batch Scheduling Tools
HCL Technologies
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Job Summary
Provide first-level (L1) operational support for CICS environments to ensure continuous availability and fast incident response. Key Responsibilities\\\\r\\\\n1. Monitor CICS regions, transactions, and system alerts\\\\r\\\\n2. Perform operator activities (console commands, job monitoring, message handling)\\\\r\\\\n3. Handle initial incident response (restart regions, basic checks, follow runbooks)\\\\r\\\\n4. Execute basic CICS commands (CEMT, start/stop regions, check files/queues)\\\\r\\\\n5. Coordinate with batch (Control-M), DB2, and middleware teams\\\\r\\\\n6. Support DR activities (region startup, failover execution)\\\\r\\\\n7. Escalate issues to L2 teams when required\\\\r\\\\n8. Maintain shift reports and incident logs\\\\r\\\\nRequired Skills\\\\r\\\\n1. knowledge of CICS and z/OS Beside operators skills \\\\r\\\\n2. Familiarity with console operations and batch monitoring\\\\r\\\\n3. Understanding of incident handling and escalation\\\\r\\\\n4. Experience with monitoring tools (e.g., Omegamon, MainView) is a plus
Key Responsibilities
Monitor CICS regions, transactions, and system alerts\r\n2. Perform operator activities (console commands, job monitoring, message handling)\r\n3. Handle initial incident response (restart regions, basic checks, follow runbooks)\r\n4. Execute basic CICS commands (CEMT, start/stop regions, check files/queues)\r\n5. Coordinate with batch (Control-M), DB2, and middleware teams\r\n6. Support DR activities (region startup, failover execution)\r\n7. Escalate issues to L2 teams when required\r\n8. Maintain shift reports and incident logs
Skill Requirements
Required Skills\r\n1. knowledge of CICS and z/OS Beside operators skills \r\n2. Familiarity with console operations and batch monitoring\r\n3. Understanding of incident handling and escalation\r\n4. Experience with monitoring tools (e.g., Omegamon, MainView) is a plus
Other Requirements
Open to relocate and work from Riyadh, Saudi Arabia
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
