Sr Administrator (Support & Operations)
HCL Technologies
Operations, Customer Service
Job Summary
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, BitLocker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Key Responsibilities
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, BitLocker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Skill Requirements
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, BitLocker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Other Requirements
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, BitLocker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
