SME - IBM DB2 for z/OS
HCL Technologies
Job Summary
Key Responsibilities
2. Mentor Team Members And Administrators In Db2 Best Practices, Prepare Standard Operating Procedures (Sops), And Maintain Effective Documentation To Promote Knowledge Sharing Across The Team.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance While Actively Participating In Capacity Planning Efforts To Optimize Db2 System Performance.
4. Participate In Customer Meetings To Understand And Address Any Issues Faced, Ensuring Positive Feedback And High Customer Satisfaction Through Effective Communication And Problem-Solving.
5. Validate Analyses Such As Root Cause Analysis And Trend Analysis To Facilitate Informed Decision-Making And Present Performance Reports To Key Business Stakeholders.
Skill Requirements
2. Strong Analytical Skills And Proficiency In Incident Management And Escalation Resolution.
3. Excellent Communication Skills For Liaising With Stakeholders And Mentoring Team Members.
Other Requirements
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
