Track Lead - IBM MQ, IIB(ACE), RabbitMQ
HCL Technologies
Job Summary
App Ops – Middleware/Integration Lead L3
Regular communication with IT and Business ManagementWork in a matrix organization having interactions with QA, ADM and Infra teamsUnderstanding of IBM MQ queues, dead letter queues and the flow of data across the systems. In depth technology knowhow & troubleshooting skills across one or multiple Middleware technology areas (J2EE, JBoss, Tomcat, Apache, WebLogic, WebSphere, IIS as primary and other Web/ Application server as secondary) on Windows and Unix/LinuxHaving knowledge and advanced debugging skills of Integration and API technologies like WSO2Having knowledge of MQ like IBM MQ, Kafka etc.Manage the Steady State operations, SLA, project activities etc.Troubleshooting critical/escalated incidents.Identifies, Plans, and Manages Process Improvement Projects to improve incident management.
App Ops – IIS/ .Net/Biztalk L3
- Work in a matrix organization having interactions with QA, ADM and Infra teams
- Perform deep root cause analysis (RCA) with permanent fixes IIS, Biztalk and database
- Resolve complex issues escalated from L1
- Manage and optimize:
- Debug integration errors using:
- Event Viewer
- BizTalk Admin Console
- Tune and optimize IIS Platform
- SSL certificates and bindings
- Complex BizTalk releases / deployments
- Collaborate with
- Infra teams
- App/Dev Teams.
- Strong knowledge of:
- Orchestrations, pipelines, schemas, maps
- Send/Receive ports, adapters (SOAP, FTP, SQL, HTTP)
- Suspended messages (root cause, not just resubmit)
- MessageBox DB performance issues
- BizTalk Admin Console (Group Hub, tracking)
- IIS (sites, SSL bindings, logs)
Key Responsibilities
App Ops – Middleware/Integration Lead L3
Experience- 10+ years
1. Implement And Optimize Ibm Mq And Iib (Ace) Solutions To Enhance Operational Systems, Improving Management Reporting And Streamlining Information Flow.
2. Analyze Client Requirements And Ensure The Support Team Meets Expectations Through Effective Use Of Messaging And Integration Technologies.
3. Lead And Mentor Project Teams In The Utilization Of Ibm Mq And Iib (Ace), Fostering Transparent Communication Of Project Goals And Deliverables.
4. Innovate And Propose Process Improvements Leveraging Rabbitmq And Iib (Ace) For Enhanced Operational Efficiency And Organizational Growth.
5. Develop And Implement Solutions Tailored To Client Needs, Utilizing Ibm Mq And Iib (Ace) To Achieve Desired Business Outcomes.
App Ops – IIS/ .Net/Biztalk L3
Experience- 10+ years
- Knowledge about ITIL framework
- Experience with Biztalk, IIS .Net Administration
- Experience in BizTalk Admin Console (Group Hub, tracking)
- BAM (Business Activity Monitoring) for monitoring
- Knowledge of Message Box DB architecture Integration patterns (EAI, ESB)
- Expert in at least one Scripting language (Windows Shell Scripting or shell script)
- Hands on experience in following technical areas
- BizTalk, MQ, IIS .Net
- Apache, Tomcat other Web or App Servers
- Hands on experience of database managed with Biztalk like SQL Server / Oracle
Skill Requirements
- App Ops – Middleware/Integration Lead L3
Knowledge about ITIL, CMMi framework - Experience in Release / Build management activities.
- Understanding of JDBC / ODBC connectivity.
- Middleware technology areas (J2EE, JBoss, Tomcat, Apache, WebLogic, WebSphere, IIS as primary and other Web/ Application server as secondary) on Windows and Unix/Linux
- Skills of Integration and API technologies like WSO2
- Having knowledge of MQ like IBM MQ, Kafka etc
- Hands on experience in any of the following technical areas
- WebLogic
- IIS
- WSO2
- WebSphere Application Server
- IBM WebSphere MQ
- Kafka
- JBoss
- Apache
- Tomcat
App Ops – IIS/ .Net/Biztalk L3
- Knowledge about ITIL framework
- Experience with Biztalk, IIS .Net Administration
- Experience in BizTalk Admin Console (Group Hub, tracking)
- BAM (Business Activity Monitoring) for monitoring
- Knowledge of Message Box DB architecture Integration patterns (EAI, ESB)
- Expert in at least one Scripting language (Windows Shell Scripting or shell script)
- Hands on experience in following technical areas
- BizTalk, MQ, IIS .Net
- Apache, Tomcat other Web or App Servers
- Hands on experience of database managed with Biztalk like SQL Server / Oracle
Other Requirements
App Ops – Middleware/Integration Lead L3
Soft Skills:
Excellent communication and conversation skills (Verbal and Written)Excellent customer handling skillsGood documentation skills
App Ops – IIS/ .Net/Biztalk L3
- Excellent communication and conversation skills (Verbal and Written)
- Excellent customer handling skills
- Good documentation skills
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
Industry-benchmarked compensation
Best-in-class healthcare benefits
Personal time off
Maternity and paternity benefits
Access to skills / higher education programs/resources
Discounts on products and services via Benefit Box
Participate in CSR programs and live life with a purpose
Opportunities to grow and advance your career
Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.
