PM Support

HCL Technologies

HCL Technologies

Customer Service

Posted on May 28, 2026
Job Description
PM Support
Atizapán, Mexico State

Job Summary

The Senior Project Lead is responsible for overseeing and managing projects while also serving as the Scrum Master, specializing in Project Management, Change Management, and Agile Methodologies. The primary focus is on ensuring successful project delivery within the defined scope, timeline, and budget by applying agile principles.

Key Responsibilities

1. Lead and manage projects from initiation to closure, ensuring adherence to project management best practices.
2. Act as a scrum master, facilitating agile ceremonies and ensuring the agile team follows the principles and practices.
3. Implement change management strategies to effectively manage and communicate project changes to stakeholders.
4. Collaborate with cross functional teams to define project objectives, scope, and delivery timelines.
5. Identify and mitigate project risks, proactively resolving issues to ensure project success.
6. Drive continuous improvement through agile retrospectives and by optimizing project processes.
7. Provide mentorship and guidance to team members on agile practices and project management techniques.

Skill Requirements

1. Proficiency in scrum master responsibilities, including facilitating scrum events, coaching the team, and ensuring adherence to agile principles.
2. Strong background in project management, change management, and agile methodologies.
3. Excellent communication and leadership skills to effectively lead project teams and interact with stakeholders.
4. Experience in implementing agile frameworks, such as scrum, kanban, or lean, to deliver successful projects.
5. Ability to adapt and thrive in a fast paced, dynamic environment, managing multiple projects simultaneously.
6. Analytical mindset with problem-solving abilities to address project challenges and drive solutions.
7. Certification in scrum (csm), agile (pmiacp), or project management (pmp) is highly desirable.

Other Requirements

1.Scrum Master (CSM), Agile (PMIACP), or Project Management (PMP) certification is preferred.
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.