SeniorAdministrator - Monitoring Tools, Event Monitoring

HCL Technologies

HCL Technologies

Administration

Posted on May 28, 2026
Job Description
SeniorAdministrator - Monitoring Tools, Event Monitoring
Chennai, Tamil Nadu

Job Summary

We are seeking a proactive and detail-oriented SOC Monitoring Analyst responsible for real-time monitoring, analysis, and escalation of security events and network alerts. The role involves working within a Security Operations Center (SOC) to safeguard organizational systems, networks, and data from cyber threats.

Key Responsibilities

Monitoring & Detection

  • Monitor security events, alerts, and logs from SIEM tools (e.g., Splunk, QRadar, ArcSight).
  • Perform real-time monitoring of network traffic, systems, and applications.
  • Analyze alerts generated by IDS/IPS, firewalls, antivirus, and other security tools.

✅ Incident Analysis

  • Investigate suspicious activities and identify potential security incidents.
  • Perform Level 1 / Level 2 triage and determine severity and impact.
  • Correlate multiple events to identify attack patterns.

✅ Escalation & Response

  • Escalate confirmed incidents to higher-level teams (L2/L3, IR team).
  • Follow predefined incident response procedures (IR playbooks).
  • Document incidents and maintain detailed logs.

✅ Network Operations Monitoring

  • Monitor network performance, uptime, and connectivity issues.
  • Identify anomalies such as unusual traffic spikes or unauthorized access attempts.
  • Work closely with NOC teams for operational issues.

✅ Reporting & Documentation

  • Prepare daily/weekly reports on:
    • Security incidents
    • Network alerts
    • SLA adherence
  • Maintain incident tracking systems (ServiceNow, Jira, etc.).

✅ Compliance & Security Practices

  • Ensure adherence to security policies, standards, and compliance requirements (ISO 27001, SOC 2, etc.).
  • Assist in audits and security assessments.

Skill Requirements

1. Advanced Proficiency In Monitoring And Event Management Tools.
2. Strong Understanding Of It Support Processes And Incident Management Frameworks.
3. Familiarity With Security Best Practices And Technical Troubleshooting Methodologies.
4. Excellent Analytical And Problem-Solving Skills, With The Ability To Work Under Pressure.
5. Effective Communication And Collaboration Skills To Liaise With Multiple Support Teams.

Other Requirements

Strong analytical and problem-solving skillsAbility to work in 24/7 shift environmentsGood communication and documentation skillsAttention to detail and quick decision-making
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
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