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Program Manager(Sales Operations)

HCL Technologies

HCL Technologies

Operations, Sales & Business Development
USD 140k-180k / year
Posted on Sep 19, 2025

Program Manager(Sales Operations)

New Jersey

4.5-8 Years

USA

Job Family

Sales Support-Sales Operations

No. of Positions

1

Job Description (Posting).

Job Title: Accounts GTM LeadAI Skills: Solution Service transformation and appraoch (SDLC, Agentic and Value Chain); understand our AI tooling; perform live demos; consult cusomters on appraochAbout the Role:The Accounts GTM Lead is a pivotal role responsible for driving the growth strategy within assigned client accounts. You will manage client relationships, work closely with sales teams, and identify new business opportunities, all while integrating AI-driven solutions to deliver tailored value to the clients. This role requires a strategic mindset, with an emphasis on leveraging AI technologies to provide innovative solutions that address client challenges and drive measurable results.The Accounts GTM Lead is a pivotal role responsible for driving the transformation and growth strategy within assigned client accounts. You will own client relationships, collaborate cross-functionally, and identify new business possibilities all while leveraging advanced AI-driven solutions to deliver business impact, innovation, and measurable results. You operate with a visionary mindset, firmly positioning HCLTech as the key partner for account transformation.What is Expected of the Role:As Accounts GTM Lead, you will take ownership of the strategy for your client accounts, focusing on identifying new opportunities and expanding existing relationships. You will leverage AI technologies to deliver innovative solutions, drive efficiency, and address client pain points. Working closely with sales, technical teams, and client partners, you will create AI-driven value propositions and ensure seamless execution of the go-to-market strategy.Key Responsibilities: Create, execute, and evolve account plans focused on AI innovation, strategic goals, and measurable growth. Identify, nurture, and close new business opportunities, leveraging AI to strengthen competitive positioning. Develop deep, trusted relationships with client stakeholders, mapping strategic priorities to business transformation. Integrate AI technologies in proposals, driving alignment with objectives and ensuring successful delivery. Increase AI adoption through upselling and cross-selling, optimizing outcomes at every step. Collaborative execution, aligning offerings with evolving client goals and market shifts. Monitor/report account performance, delivering insights and recommendations for growth.Skills Needed:The ideal candidate for this role will have strong account management experience, coupled with a deep understanding of AI technologies and how they can be applied to client business strategies. You should have the ability to identify new business opportunities, build lasting relationships, and position AI as a key differentiator in driving business growth. Must have experience in one of the below: Application Services (API, Cloud, DevOps, Microservices, Modernization), SaaS SFDC, BlueYonder Understand core enterprise platforms such as SAP or Oracle Business Analytics (Data Modernization, AI and Analytics), Engineering/MES/PLM experience (1.) To lead the design, development, and execution of sales MIS systems and dashboards, accountable for sales governance processes. (2.) To conduct advance level analysis of sales performance, manage metrics, and ensure alignment with strategic goals. (3.) To oversee the establishment and adherence to governance structures and KPI consistency. (4.) To direct and optimize the sales pipeline with strategic insights and improvements. (5.) To lead the design, development, and tracking of strategic sales initiatives; drive productivity assessments and corrective actions. (6.) To coordinate with internal teams to ensure adherence to targets, update CRM, and align requirements for MIS development.

Qualification

B-Tech, MASTER OF BUSINESS ADMINISTRATION

Employee Group

Business Supp FT

City

Jersey City

Entity

CSW

Auto req ID

1616833BR

Expected Date of Closure

22-Sep-2025

Pay Range Minimum

140000

Pay Range Maximum

180000

Skill (Primary)

Data Science-Artificial Intelligence-Gen AI

Skill Level 3 (Secondary Skill 1)

Modern Application Development-Digital Strategy-Defining multi-channel digital strategy