Support Analyst
HCL Technologies
Support Analyst
Sofia
1-3 Years
Bulgaria
Job Family
Delivery Enablement (DPO)
No. of Positions
1
Job Description (Posting).
To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction (1.) Key Responsibilities
1. Conducts Thorough Analysis To Identify Existing Issues Within Business Operations, Aiming To Enhance Overall Efficiency.
2. Optimizes Workflows By Developing, Implementing, And Overseeing Solutions, Improvements, And Enhancements Tailored To Project Needs.
3. Generates Detailed Reports And Comprehensive Analyses To Inform Decision-Making And Drive Process Improvements And Functional Upgrades Within The Assigned Project.
4. Collaborates Cross-Functionally With Various Teams To Ensure Seamless Integration Of Enhancements And To Maximize Project Outcomes.
5. Utilizes Advanced Analytical Tools And Methodologies To Continuously Monitor Performance Metrics And Suggest Strategic Initiatives For Ongoing Optimization.
Qualification
BCom
Employee Group
Business Line FT
Entity
BSERV
Auto req ID
1598666BR
Expected Date of Closure
23-Sep-2025
Reporting Manager Designation
ASSOCIATE MANAGER - OPERATIONS
Skill (Primary)
Domain Competencies-Finance-Receivables