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Support Analyst

HCL Technologies

HCL Technologies

IT, Customer Service
Posted on Jul 29, 2025

Support Analyst

Sofia

Fresher

Bulgaria

Job Family

Delivery Enablement (DPO)

No. of Positions

1

Job Description (Posting).

Generates and maintains all process related financial dats . Manages adhoc reporting requests & manages reporting for the team,Identify and track the unmeasured areas keeping and maintaining quality standards as per the defined quality norms,Innovation and Kaizen,Training & Self Development,Solution Mindset . (1.) Key Responsibilities
1. Conducts Thorough Analysis To Identify Existing Issues Within Business Operations, Aiming To Enhance Overall Efficiency.

2. Optimizes Workflows By Developing, Implementing, And Overseeing Solutions, Improvements, And Enhancements Tailored To Project Needs.

3. Generates Detailed Reports And Comprehensive Analyses To Inform Decision-Making And Drive Process Improvements And Functional Upgrades Within The Assigned Project.

4. Collaborates Cross-Functionally With Various Teams To Ensure Seamless Integration Of Enhancements And To Maximize Project Outcomes.

5. Utilizes Advanced Analytical Tools And Methodologies To Continuously Monitor Performance Metrics And Suggest Strategic Initiatives For Ongoing Optimization.

Qualification

BCom

Employee Group

Business Line FT

Entity

BSERV

Auto req ID

1594434BR

Expected Date of Closure

15-Jul-2025

Reporting Manager Designation

Group Manager

Skill (Primary)

Domain Competencies-Finance-Receivables