SME - Domain

Sofia

1-3 Years

Bulgaria

Job Family

Delivery Transaction

No. of Positions

1

Job Description (Posting).

FVC - Global Receivables - - AR (1.) Provide real time support to advisors, handle escalations and coach advisors on daily basis. Improve performance. (2.) Case scrubbing and quality audits (3.) Ensuring that team is meeting client defined process SLA (4.) Ability to do RCA on any controllable management escalations (5.) Take Team Briefings and cascade process updates and track updates on daily basis.

Qualification

BCom

Employee Group

Business Line FT

Entity

BSERV

Auto req ID

1585112BR

Expected Date of Closure

29-Aug-2025

Reporting Manager Designation

ASSOCIATE MANAGER - OPERATIONS

Skill (Primary)

Domain Competencies-Finance-Receivables