Consultant

Virginia

4.5-8 Years

USA

Job Description (Posting).

6+ years of experience in a PM or Sr. PM role for core data center and technology transformationsGood ability to perform project integration management, which involves among other things managing project plans (scope, schedule and resource), ensuring compliance and security guidelines are maintainedSCOPE MANAGEMENTStrong ability to manage scope and maintain requirements and project definition baselinesSolid understanding of the interdependencies between data center functions and technology domainsRISK/ISSUE MANAGEMENTProven ability to manage risk and issue cadences; and proactively managing ability to meet contractual milestonesDELIVERABLES AND MILESTONE MANAGEMENTProven ability to manage deliverables and milestones proactivelySCHEDULE MANAGEMENT3+ years working in Microsoft Project or similar scheduling tools; with ability to manage and report a Schedule Performance Index (SPI) on a weekly basisCOMMUNICATIONS MANAGEMENTStrong facilitator with ability to build collaborative teams and earn trust from the customer on day one,Very good ability to present project status across RAID and other reporting cadencesGood ability to collaborate and initiate discussions on complex and ambiguous situations and adapt communication plans throughout the lifecycle to ensure high performanceCRITICAL PERSONAL TRAITSPassionate about IT Management and IT Project ManagementWorks well in ambiguous situations and has enough discipline to establish and maintain process and procedures throughout the lifecycleStrong initiative and drive to succeed and learn; unafraid to make decisions and generate alignment, support and action on every topicStrong multi-tasking skills with proven ability to manage teams (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

PMO(BSERV)-Program Management-Program Management

Employee Group

Business Line FT

City

Fairfax County

Entity

INFRA

Auto req ID

1446474BR

Expected Date of Closure

01-Aug-2024