Job Description

At TotaLite, we transform asset monitoring with cutting‑edge optical sensor technology that detects structural displacements with millimetre precision from distances of up to 100–160 metres. As part of Fugro, we blend the reliability and values of a global industry leader with the agility and creativity of a startup, enabling fast innovation and meaningful impact. By pushing the boundaries of real‑time structural monitoring, we’re not just observing critical infrastructure more intelligently; we’re setting new standards for accuracy, performance, and insight.

As Operations Manager, you take full ownership of the operational engine that will scale TotaLite from 50 devices today to thousands by 2028. You lead the operations team, oversee our hardware supply chain, and manage all vendor partnerships. You’ll introduce lean, efficient processes, create crisp and accessible documentation, and build structured archiving systems that help new team members get up to speed quickly. Working closely with our Managing Director and Head of Product, you shape how we operate at every level. You don’t just run operations, you build the operational excellence that powers our growth.

Your role

• You lead and scale the operations team with Support Engineer, the Hardware Project Manager, Hardware Support, you set goals, provide coaching, and foster culture of excellence;

• You own end-to-end supply chain: manage hardware sourcing, inventory levels, lead times, and quality control, and optimise costs without compromising reliability;

• You manage all vendor relationships: negotiate contracts, monitor performance, ensure value delivery from suppliers and service providers;

• You build scalable operational infrastructure: create lean documentation and procedures at "staccato level", implement clean archiving structures, build systems enabling growth;

• You act as feedback loop to product: identify recurring operational issues, suggest improvements, participate in testing new processes;

• You ensure operational excellence: monitor key metrics, drive improvements in delivery times and quality, resolve issues proactively, ensure seamless customer experiences.

Your track record

• You have 5+ years of operations management experience in hardware, manufacturing, or tech companies, with a track record of scaling,not just maintaining, operations;

• You possess strong supply‑chain expertise, including vendor relationships, inventory management, quality control, and hardware logistics;

• You have proven leadership experience hiring, developing, and managing high‑performing teams in fast‑growth environments;

• You hold excellent process‑design skills: able to build scalable, lean systems with the right balance between documentation and execution;

• You are highly organised, detail‑oriented, customer‑focused, and fluent in English (Dutch a plus), with bonus value in sensors/instrumentation, B2B technical operations, or lean/Six Sigma.

What Fugro offers

• A diverse and inclusive working environment;

• A competitive salary;

• This amount is part of our salary range, with opportunities for growth within the role;

• 29 holidays per year based on a fulltime employment (of which 4 are appointed by Fugro management) and the possibility to purchase 12 additional days;

• Extensive career & training opportunities both nationally and internationally;

• Flexible working hours and the ability to work from home in accordance with your manager and corporate policies;

• Commuting allowance;

• Modern pension scheme;

• Collective health insurance;

• Possibility to register with our corporate fitness plan;

• Coaching options through our EAP (Employee Assistance Program).

Are you interested?

Please visit our Company Page to find out more about what it is like to work at Fugro.

For further information, please contact Stefanie Baldassarri-Steenhauer, Senior Talent Acquisition Partner, tel. +31 (0)6-114 55954.

#LI-SB1

After you have applied

• You will receive an automated confirmation-email of the receipt of your application.

• When we see a match, we will invite you for the first interview within a couple of days. Of course, you will also receive a message if we will not invite you;

• After a successful first round, you will be invited for the second round.

• If we are both still positive after the second interview, we will make you an offer, and with that we hope to welcome you at Fugro!

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.