Do you want to help deliver high-quality, relevant lifelong learning for working professionals in science, engineering, and design?

Job Description

Join our small, dynamic Quality Assurance team (3 colleagues) within a broader Education Support team (25 professionals). In this role, you will collaborate closely with colleagues across education support, business teams, faculty coordinators, and teaching staff to strengthen and continuously improve our Lifelong Learning products.

You will be responsible for the effective implementation and continuous improvement of QA processes across institutional, portfolio, and course levels. Identify bottlenecks and policy gaps and help streamline workflows. Your job entails planning and monitoring evaluation cycles to ensure timely and consistent quality checks. You will review lifelong learning products against quality standards by analysing learner data, platform insights, and educational content, and turn them into actionable insights. Drawing on the results of all the evaluation activities carried out, you will prepare the quality assurance annual report in collaboration with the policy officer and present findings to a variety of stakeholders, including to management.

As a result, you will also proactively advise whether our QA system itself provides us with the right insight into the quality of education. You'll help shape improvements to our feedback methodologies and data collection approach. You will liaise closely with the data team to define reporting and dashboarding needs, and work with the policy officer to introduce relevant policies that improve the quality of our educational offer. In addition, you will support the Quality Assurance Board as Secretary and collaborate with the research team to define research questions that yield meaningful insights into the quality of our lifelong learning offer.

In this role you will act as a key connector across teams, ensuring that Lifelong learning programmes remain learner-centered, inclusive, and aligned with pedagogical principles. You monitor relevant developments in the higher education and lifelong learning sector and help incorporate them into improvements in our QA framework.

We offer a collaborative role at the intersection of quality assurance, data, and educational innovation within a well-established organization. We offer a hybrid work environment, expecting 60% of the time on campus at TU Delft.

Job requirements

• Degree in Education Sciences (or a similar)
• Proven experience in educational quality assurance, preferrably in Higher Education.
• Affinity with (online) lifelong learning education.
• Experience with education quality control, ICT tools for education and online teaching methods.
• Able to proactively provide guidance and advice for professionals, with proven experience of working on a project basis matured through prior work and/or education.
• Experience with process-oriented working approach is an advantage
• Persuasive with sensitivity: using the right arguments and examples for the specific stakeholders to get buy-in.
• Excellent oral and written communication skills in English and preferably in Dutch (or willingness to learn Dutch).
• Analytical, data-driven, able to put things into perspective, self-reliant and goal-oriented.
• You are sensitive to Diversity, Equity and Inclusion topics.
• You must be in possession of a work permit for the Netherlands

TU Delft (Delft University of Technology)

TU Delft - Learning for Life Centre

Providing adult learners with quality and accessible learning opportunities for professional and personal development throughout their lifetime is the mission of the TU Delft Learning for Life Centre. It embodies the University’s commitment to this core task and guides all activities of our innovation-oriented organisation.

Together with the TU Delft faculties and external partners, we create and deliver courses, short programmes and other training solutions that help learners at various stages of their professional life. We help them stay on top of their game, whether they wish to broaden their skillset, master new competences or acquire further academic qualifications. We seek to empower professionals to deal with the technological transitions and societal challenges of today's world with the aim of building a better society together.

With over 4.5 million enrolments worldwide and several prestigious awards to its name, our organisation is passionate about realising its goals of making a positive impact on education, the lives of learners and the world at large.

The Learning for Life Centre (formerly Extension School for Continuing Education) is part of the University Corporate Office and reports directly to the Executive Board. Our international team of about 50 skilled, passionate colleagues comprises over ten different nationalities – Our culture is inclusive and very diverse!

Conditions of employment

• Duration of contract is 1 year. Temporary.
• A job of 24-32 hours per week.
• A salary based on Scale 10 of the CAO for Dutch Universities with a salary between €3546 - €5538 gross per month based on a fulltime contract (38 hours), plus 8% holiday allowance and an end-of-year bonus of 8.3%.
• An excellent pension scheme via the ABP.
• The possibility to compile an individual employment package every year.
• Discount with health insurers on supplemental packages.
• Flexible working week.
• Every year, 232 leave hours (at 38 hours). You can also sell or buy additional leave hours via the individual choice budget.
• Plenty of opportunities for education, training and courses.
• Partially paid parental leave
• Attention for working healthy and energetically with the vitality program.

Additional information

For more information about this vacancy, please contact Sofia Dopper, Manager Education Support, s.m.dopper@tudelft.nl, 0152783893

Application procedure

Are you our new Quality Assurance Officer? Please apply no later than 15 August 2026 via the application button and upload the following documents:

• CV
• Motivational letter

You can address your application to Sofia Dopper.

Please note:

• You can apply online. We will not process applications sent by email and/or post.
• As part of knowledge security, TU Delft conducts a risk assessment during the recruitment of personnel. We do this, among other things, to prevent the unwanted transfer of sensitive knowledge and technology. The assessment is based on information provided by the candidates themselves, such as their motivation letter and CV, and takes place at the final stages of the selection process. When the outcome of the assessment is negative, the candidate will be informed. The processing of personal data in the context of the risk assessment is carried out on the legal basis of the GDPR: performing a public task in the public interest. You can find more information about this assessment on our website about knowledge security.
• Please do not contact us for unsolicited services.