Responsibilities

• Coordinate immigration procedures and prepare work permit documentation for group project moves and individual transfers of Saudi Aramco personnel and their families to Europe, the Middle East, and Asia for international secondment assignments, as well as local hires to Aramco offices.
• Support the placement process for Professional Assignments (Aramco-identified talent), ensuring timely coordination with external companies and compliant immigration solutions.
• Liaise with government authorities and immigration vendors to ensure visa and immigration requirements are met in compliance with regulations, both at the start and end of international assignments.
• Collaborate with HR, Legal, and Tax teams to assist in resolving immigration and compliance matters.
• Ensure that mobility-related activities comply with relevant external regulations and internal policies.
• Handle all associated administrative tasks to ensure complete immigration and social security documentation and requirements are provided to the relevant authorities in a timely and accurate manner.
• Act as the single point of contact for assignees and project teams, supporting the mobilisation of Aramco projects to assigned locations.
• Advise assignees and management on governmental and internal policies and procedures relating to international transfers, immigration, and social security requirements.
• Support business travellers in obtaining appropriate visas.
• Provide administrative support, including invoice processing, system updates, etc.
• Support the management of contracts relevant to international HR operations. This includes planning, coordinating, supervising, and conducting vendor performance review activities related to major third-party contracts, such as visa and immigration providers.

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Candidate Experience

• Experience in organising immigration procedures for expatriate employees and their families.
• Experience in the Global Mobility field.
• Knowledge of immigration procedures and related administrative support.
• Ability to manage external vendors and stakeholders.
• Experience in international assignment management and secondment assignments.
• Experience with SuccessFactors would be beneficial.
• Excellent English communication skills, both written and verbal.
• Excellent MS Office skills.
• Excellent stakeholder management skills.
• Ability to network and maintain professional relationships.

Bachelor degree (HR, MBA, International Business, or related field)

Excellent Dutch or other Language skills (depending on assigned function)

Excellent English skills, both written and verbally

A thorough knowledge of HR policies and practices

Minimum of 4 years work experience in HR, preferably in a multinational environment

Customer Focus

Identifying and Anticipating Customer Needs

• Displays an interest in the customer by trying to understand their concerns and issues; draws on customer insight to help others with how to best meet current and future customer needs.

Customer Care/Service

• Develops positive internal and external customer relationships by consistently and efficiently delivering value.

Following Customer Service Trends

• Shares best practice knowledge with others in the work team; identifies ways in which the customer experience could be enhanced.

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Networking/Relationship Management

Seeking and Developing Relationships

• Develops a broad base of relationships by seeking out individuals inside and outside of the business unit; begins to build external relationships with customers.

Maintaining Relationships

• Proactively follows up with contacts and collaborates with others as necessary to advance goals and resolve any unmet expectations.

Use of Networks

• Shares information and invites input from key relationships in the internal network, maintaining relationships to advance team goals.

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Initiative

Addressing Gaps in Work

• Anticipates and takes action on what needs to be done to accomplish an objective, task, or goal; finds alternative or less obvious ways to carry out plans.

Motivating and Energizing Self and Others

• Sets challenging yet motivating short and long-term goals which lead to beneficial individual and team results.

Self-Starting

• Accepts ownership of individual performance, results, and actions; volunteers for tasks before being asked by others or being forced by events.

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Accountability

Taking Responsibility and Ownership

• Takes responsibility for achieving job requirements, tasks, and objectives even if other resources are required.

Driving and Delivering Results

• Willingly and appropriately goes beyond the scope of one's job to get the work done and meet commitments made to others.

Managing Expectations and Working Through Setbacks

• Takes responsibility for individual and team errors by personally fixing problems and unintended consequences.

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Knowing the Business

Understands Operational and Financial Factors

• Applies understanding of operational and financial factors that drive team performance to contribute to department success.

Understands Company Products and Services

• Applies knowledge of the organization's products/services and competitive landscape to deliver on team goals.

Collects and Evaluates Metrics/Data to Determine Actions

• Gathers and evaluates information about the organization's overall performance to inform priorities.