Head of APM Terminals Business System Academy
At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

• Are you passionate about driving operational excellence and shaping the future of Lean thinking across a global organization?

• Are you a seasoned Lean coach with a distinguished track record in designing impactful learning & development programs and deploying business systems at scale?

• Do you take pride in inspiring and influencing those around you to achieve exceptional outcomes?

• Are you adept at leading teams through uncertainty in dynamic environments?

• If you answered "yes" to these questions, this could be your next opportunity at APM Terminals!

We are seeking a Head of APM Terminals Business System (ABS) Academy to lead the design, development, and expansion of our Lean-based business system. In this pivotal role, you will build on a strong foundation of training programs to further deepen systems thinking and develop goal-oriented deployment frameworks. Your mission is to develop a global learning & development system that enables sustainable and actionable Lean competencies at all levels, empowering every employee to become a Lean practitioner, cultivating tool-specific Lean experts, and enabling leaders to become Lean leaders.

You will architect and operationalize a holistic Lean business system, encompassing principles, standards, methods, tools and deployment frameworks, alongside impactful Lean Leadership coaching programs. Your work will embed Lean Thinking into our corporate DNA and create a sustainable system that delivers lasting business impact.

The ideal candidate will have extensive experience in developing modern learning programs, improving, and operationalizing Lean systems. In-depth knowledge of the Danaher Business System or similar systems is highly desirable.

The APMT Business System is integral to our daily operations, reflecting our continuous commitment to investing in our employees' development, leveraging all minds within the organization, and embedding Lean Thinking into our corporate DNA and culture. Through continuous improvements in day-to-day operations and strategic implementation, we achieve enhanced performance, benefiting our customers, our employees and our company.

🤝 What We Offer:
You will join a diverse team where mutual support and contribution are paramount. We value diversity, share a passion for transforming our company and industry, and are guided by Lean principles. We’re hard-working, innovative, and fun. You will need drive and initiative, and we hope you bring curiosity, honesty, and a collaborative mindset. This role requires collaboration with cross-functional teams from headquarters, global business centres, and terminals along all end-to-end value streams.

Location: The Hague, Netherlands (Travel might be required up to 25 %)

Key Responsibilities:

Lead the design, development, and expansion of our Lean-based business system, it’s learning & development programs, aligned with organizational goals.

Build and enhance deployment frameworks that secure effective implementation across the organization and develop appropriate implementation capabilities at all levels.

Develop tailored learning journeys for different audiences to strengthen Lean expertise and maturity, thereby fostering Lean self-sufficiency and world-class Lean leadership throughout the organization.

Promote Lean behaviours and high-quality Problem-Solving mindset by developing business problem solvers across the organization.

Establish a continuous feedback loop to capture the Voice of the Customer and evolve the APMT Business System accordingly.

Set up a coherent benchmarking process to measure Lean maturity and ensure we remain at the forefront of Lean innovation.

Define and implement effective communication plan and best-practice sharing mechanism to scale success stories and knowledge across global organization.

Who We Are Looking For:

• Proven leadership experience in a top-tier Operational Excellence or Lean organization, with a track record of driving significant improvements.

• Deep practical knowledge of Lean tools and systems (e.g. Problem Solving, Kaizen, Daily Management & Visual Management, VSM, TPI, Standard Work, 5S, VOC, Hoshin Kanri, Growth Tools, etc.).

• Experience designing and deploying business systems such as the Danaher Business Systems or similar.

• Strategic thinker with the ability to translate vision into actionable learning programs and deployment strategies.

• Strong analytical skills, using data to drive decision-making.

• Commitment to continuous learning and staying updated with the latest Lean methodologies and industry trends.

• Ability to create excitement around Lean, fostering a culture of continuous improvement.

• Experience in collaborating across different cultures and functions in a global environment, demonstrating cultural sensitivity and adaptability.

• Commitment to strictly ethical conduct, ensuring integrity.

• Excellent communication and coaching skills, with the ability to influence on all levels.

• Ability to lead and achieve change management without formal authority, inspiring others to embrace Lean principles.

• Recognized as a trusted partner and inspiring leader who others enjoy learning from and working with.

• Self-motivated and always strive for excellence and exceeding expectations.

• Lean certifications from authoritative institutions or recognized Lean benchmarking companies are a plus.

REPORTING AND SCOPE:

• The reporting line will be to the Head of APM Terminals Business System

• Scope of the role is the global responsibility of the ABS Academy and capability development across the APM Terminals network.

🌍We’re excited to hear from you!

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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