As part of A.P. Moller-Maersk, APM Terminals has been lifting standards for developing and operating ports and container terminals for over half a century (as an independent division since January 2001). Our ambition is to be the world’s best terminal company - with a unique position as the container terminal partner of choice for developing and operating terminals, serving shipping line and landside customers around the world, contributing to thriving local communities and lifting global trade.

Now, with 60 strategically located ports and container terminals around the globe and several more in development we are lifting the standard of efficiency, responsibility, connectivity, and proactivity in our industry - seamlessly integrating land and sea to ensure supply chains are safe and undisrupted. At APM Terminals we have accepted responsibility to improve and safeguard the planet that sustains us, and to secure a sustainable future for us all. That's why we have made an industry-leading commitment to be fully net zero by 2040.

We are looking to lift standards of local, regional and global excellence - and that's why we are looking for you!

About the role

The Web Content Manager reports into APM Terminals’ Head of Marketing & Brand.

Globally, Marketing & Brand in APM Terminals focuses on unlocking:

• compelling perceptions via our global brand

• sales potential through propositions for our products and terminals

• a stronger customer experience with our content and channels – in which our website APMTerminals.com plays a crucial role

We offer
By joining APM Terminals, you will join the AP Moller-Maersk Group and can expect:

• A truly international working environment with a wide range of international career opportunities

• Working for a company that has a commitment to create a more diverse and inclusive environment

• A strong focus in our operations on reducing emissions and being net zero in 2040.

• An open and engaging working environment

• Opportunities for personal and professional growth in a dynamic environment

• Competitive compensation packages

Key responsibilities of the role

As Web Content Manager at APM Terminals, you will be responsible for content creation, publication and organization for APMTerminals.com. APMTerminals.com is our core customer facing platform, with millions of visitors a month – hosting the content, features and products that helps our customers to ease the flow of their supply chains. APMTerminals.com includes the integrated websites of our 60 ports and container terminals across the globe.

You will have a pivotal role in carving out the right processes and standards to mature our web content capabilities across the globe, by not only offering support to our commercial, communications and marketing colleagues in the regions and terminals – but also by equipping them with the right knowledge and tools to unlock the full potential of APMTerminals.com to contribute to APM Terminals business objectives.

In your role, you are strengthening customer experience and driving thought leadership via our content and APMTerminals.com, being responsible for:

• Creating and updating content for the global section on APMterminals.com, that drives the customer experience

• Creating web content for new products, digital features and self-service environments

• Creating standards and processes for web content

• Training our terminals on basic content management

• Supporting the terminals with content creation and publications

• Standardizing and optimizing information flows and offering towards our customers on APMTerminals.com. Including – but not limited to - knowledge management (check quality and consistency of content assets across terminals) and managing informative content and sign posting to ensure optimal use of (self-)service solutions

• Setting up and updating e-commerce and self-service modules with language versions across the site and other tactical activities that contribute to a better user experience via our website

• Ongoing improvement of SEO

• Taking care of the digital mailbox and other entry points via APMTerminals.com where we receive customer queries.

What we are looking for

If recognize yourself in some of the examples above and are interested in joining us then we look forward to receiving your CV:

• Strong experience working in a communications, marketing or editorial B2B environment, with experience in (web) content creation and editing

• Experience working with a Content Management System, preferably Sitecore

• Highly independent, creative, driven, organized and capable of delivering in a fast-paced environment

• Analytical skills, being able to set-up, measure and act on data via Google Analytics

• Working with – and managing the relationship with - different stakeholders, from our frontline teams to senior management and from colleagues in IT to external vendors to develop and deliver the right campaigns and materials

• You have experience managing ongoing relationships with external vendors and agencies to develop and deliver the right campaigns and materials

• You are fluent in written and spoken English with superb communication skills (clear, persuasive, collaborative & influential) both written and spoken.

Qualified applicants are encouraged to apply through the job portal and include an English CV with their application

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.